Cancellation Policy
At DeyBiz, we understand that sometimes plans change. To ensure a smooth process for cancellations and minimize disruption, please review our cancellation policy below:
1. Service Cancellation
Clients may request cancellation of any ongoing project or service by providing written notice via email at least 15 calendar days prior to the desired cancellation date.
Cancellation requests made less than 15 days before the scheduled service or milestone delivery may be subject to cancellation fees.
2. Refunds
For prepaid services, refunds (if any) will be processed after deducting any work already completed or non-recoverable expenses.
No refunds will be issued for services already rendered or hours worked.
3. Project-Specific Terms
Custom projects with fixed deadlines may have separate cancellation terms outlined in the contract.
Any work completed until the date of cancellation will be billed proportionally.
4. Third-Party Services
DeyBiz is not responsible for cancellation policies or fees associated with third-party vendors or service providers engaged on behalf of the client.
5. Rescheduling
Requests to reschedule services must be made at least 7 calendar days in advance. Rescheduling fees may apply if notice is shorter.
6. Termination by DeyBiz
DeyBiz reserves the right to terminate services if the client breaches any terms, including non-payment, with a written notice.
7. Contact for Cancellation
To initiate cancellation, please contact:
Email: sayan.dey@deybiz.com
Phone: +91 91630 06300